A/2, Jahurul Islam Avenue
Jahurul Islam City, Aftabnagar
Dhaka-1212, Bangladesh
Dr. Farhana Ferdousi is a Professor and Chairperson of the Department of Business Administration, East West University, Bangladesh. She is also acting as a Co-Champion ACBSP accreditation Taskforce. Besides, Dr. Farhana works as a Treasurer, ACBSP South Asian Council, Region 10. She worked as the Deputy Executive Director at East West University Centre for Research and Training (EWUCRT) and an Assistant Editor of East West Journal of Business and Social Studies (EWJBSS). Dr. Farhana also worked as an adjunct faculty of Graduate Diploma in Leather and Footwear Management, East West University.
Dr. Farhana has an excellent academic background having BBA and MBA from the Department of Management Studies, University of Dhaka. She obtained her Master of Management by Research under the Department of Marketing and Management from University of Wollongong, Australia. She obtained her PhD degree under the Faculty of Business and Economics, Department of Corporate Governance & Accounting, Macquarie University, Australia, in 2017. She is a certified professional of Information Systems Management (CPISM).
A good number of publications of her have been published in reputed local and international journals. Dr. Farhana has authored and co-authored books on total quality management and strategic management. She has attended many international and national conferences. She is also an organizer of international conferences. She conducted several workshops and trainings as a ‘Resource Person’.
In addition, she is a reviewer of East West University Journal of Business and Social Science; Neural Computing and Applications, Journal and Business Management Journal. Dr. Farhana is an active member of Global Circle for Science Technology and Management Research (GCSTMR) (Sydney, Australia) as an Associate Expert, Bangladesh Society for Human Resource Management (BSHRM), and Management FBS Club.
Moreover, Dr. Farhana has been selected as the 2024 ACBSP Teaching Excellence Award recipient for Region 10. Region 10 includes 16 countries such as Bangladesh, India, Pakistan, Bhutan, Nepal, Maldives, Afghanistan, Iran, Sri Lanka, Cambodia, Laos, Myanmar, Thailand, Vietnam, Malaysia and Singapore.
Courses Taught
Strategic Management
Organisational Behaviour
Principles of Management
Introduction to Business
Management and Organisational Behaviour
Business Management and Marketing (GDLFM)
Leadership and Organisational Behaviour (GDLFM)
Teaching:
2023 -Present-Professor, Department of Business Administration, East West University
2017-Associate Professor, Department of Business Administration, East West University
2003-2017-Lecturer, Senior Lecturer, Assistant Professor- Department of Business Administration, East West University
2018-Adjunct Faculty,Graduate Diploma in Leather and Footwear Management, East West University
Administrative:
Akter, M; Ahmed, A; Momen, MA; Sultana, N; Sultana, S. and Ferdousi, F (2024), Determinants of Online Merchants’ Satisfaction on Third Party Logistics in a Developing Nation: A Partial Least Square (PLS) Approach, Cogent Business and Management, Tailor and Francis, Vol. 11, No. 1. Q2 (Scopus)
Ferdousi, F; Ahmed, F; and Momen, A (2022), Evolution of quality assurance practices in enhancing the quality of open and distance education in a developing nation: A case study, Asian Association of Open Universities Journal,2022, 17(2), pp. 147–160. Emerald Publishing Limited. SCOPUS (Q1)
Working Paper: F. Ferdousi (2022), The Role of Institutional Pressures on the Use of Quality Assurance Practices in Enhancing Effectiveness: A Case Study of Higher Education Institutions of Bangladesh, Published. Center for Research and Training.
Hride, FT., Ferdousi, F and Jasimuddin, S M. (2021) Linking Perceived price-fairness, customer satisfaction, trust, and loyalty: A structural equation modelling of Facebook-based e-commerce in Bangladesh, Global Business and Organizational Excellence, 2022, 41(3), pp. 41–54. Wiley, https://doi.org/10.1002/joe.22146. SCOPUS (Q1)
5. Hride, F.T. and Ferdousi, F, (2019), “The Role Price Fairness on Customer Satisfaction and Customer Loyalty: F-Commerce Users of a Developing Country”, 4th International GCSTMR Congress 20-22 January, 2019, Dhaka, Bangladesh.
6. Ahmed, A and Ferdousi, F, (2019), “Effect of Contingency Factors in Adopting Lean Practices- A Case on a Beverage Organization of a Developing Economy”, 4th International GCSTMR Congress 20-22 January, 2019, Dhaka, Bangladesh.
7. Ferdousi, F, (2017), “The Association Between Organizational Related Factors, the Adoption of TQM and Competitive Advantage”, 1st GCSTMR Congress, 4-5 February, Dhaka University Senate Bhaban.
8. Sharmin, A. and Ferdousi, F, (2017), “Downfall of Unipolar World: A Transitional Phase of World System”, 1st GCSTMR Congress, 4-5 February, Dhaka University Senate Bhaban.
9. InSPIRE Conference, 4-6 July, 2016, University of Technology, Sydney, Australia. Attended as a participant.
10. Ahmed, A; Ferdousi, F and Mannan, Z (2015), Is Investment Climate Matters for Firms’ Performance? An Empirical Study, Melbourne International Business and Social Science Research Conference 2015, 2-4 October, Melbourne Australia.
11. Mannan, Z; Ahmed, A and Ferdousi, F(2015), Managerial Attitudes towards Participative Management: A Study in a Developing Country, Sydney International Business Research Conference, 17-19 April, Sydney, Australia.
12. Ferdousi, F (2015), The Influence of Institutional Pressures on the adoption of QM in Developing Economy, The First Biennial Bangladesh Academy of Business Administration Conference, Vol.1, presented January 12-14.
13. Ferdousi, F & Shabnam, S (2010), Corporate Social Responsibility Practices in Private Garment Manufacturer Units of Bangladesh: Study on Perception and Performance, GBMF, Presented 23rd December.
14. Ferdousi, F (2009), An Empirical Investigation of Lean Production Philosophy-A Bangladeshi Case, International Conference on Indigenous Management, University of Annamalai, Presented July, 16-18.
East West Journal of Business and Social Studies (Assistant Editor)
Book of Abstract; Conference Proceedings (4th International Congress by GCSTMR, 19-22 January, 2019)
Thesis Examination :Mr. Noble Kennedy E , VIT Business School, Ph.D. Thesis, Thesis Title: Enablers of Digitalization of Supply Chain and its impact on Supply Chain Performance among Manufacturing SMEs.
Reviewer and Editor
Assistant Editor-2017 to 2023, East West Journal of Business and Social Studies.
1. I have been selected as the 2024 ACBSP Teaching Excellence Award recipient for Region 10. Region 10 includes 16 countries such as Bangladesh, India, Pakistan, Bhutan, Nepal, Maldives, Afghanistan, Iran, Sri Lanka, Cambodia, Laos, Myanmar, Thailand, Vietnam, Malaysia and Singapore.
2. International Macquarie University Research Excellence Scholarship for PhD
3. Dean Honor-for Undergraduate result